Refund & exchange
To boost your confidence in purchasing with us, Healthy Whey Protein offers a clear-cut Easy Returns & Exchange policy, granting you ample opportunity to be certain you’ve made the correct choice. If any issue arises with your protein product, you have the option to return it and request a refund or exchange within the specified policy period. We commit to refunding the full amount to the customer’s account within 10 working days post-receipt of the returned product. The following conditions apply for refunds:
- For Showroom products (Ships Faster), the return and exchange window is 7 days from the delivery date.
- For all other orders, the policy timeframe extends to 15 days from the date of delivery.
- 100% exchange or refund for the invoice value of the product is available within these timeframes.