This Privacy Policy outlines the practices concerning personal information when you visit or make a purchase from www.healthywheyprotein.com (the “Website”).

PERSONAL INFORMATION WE COLLECT

Upon visiting the Website, we automatically gather specific details about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. While navigating the Website, we also collect data on the web pages or products you view, the websites or search terms that led you here, and your interactions with the Website, which we call “Device Information.”

We acquire Device Information through:

• Cookies: Small data files placed on your device or computer, often including an anonymous unique identifier. Visit http://www.allaboutcookies.org for more on cookies and disabling them.
• Log files: These track actions on the Website, compiling data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files used to log information about your Website navigation.

Moreover, we collect certain information from you when you make or attempt a purchase, including your name, billing and shipping addresses, payment details (excluding credit card numbers), email address, and phone number. We do not retain your credit card or other payment details. This is referred to as “Order Information.”

“Personal Information” in this policy pertains to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We generally use the Order Information to fulfill orders placed through the Website (including processing payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen orders for potential risk or fraud; and
• Align with your preferences, provide you with information or advertising relating to our products or services.

Device Information is used to screen for potential risk and fraud (especially your IP address) and generally to enhance and optimize our Website (by generating analytics on how our customers browse and interact with the Website, and to evaluate the success of our marketing and advertising efforts).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us utilize your Personal Information, as outlined above. For instance, we use Shopify to power our online store—you can learn how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. Google Analytics helps us understand our customers’ use of the Website—read how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. Opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We might also share your Personal Information to comply with applicable laws and regulations, respond to a lawful request for information we receive, or otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As detailed above, we use your Personal Information to provide targeted advertisements or marketing communications we think may interest you. Learn about how targeted advertising works by visiting the Network Advertising Initiative’s (“NAI”) page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt-out of targeted advertising through:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out via the Digital Advertising Alliance’s portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note our Website does not modify its data collection and usage practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and request that it be corrected, updated, or deleted. Contact us using the information below to exercise this right.

Note that we process your information to fulfill contracts we might have with you (for example, if you order through the Website), or otherwise to pursue our legitimate business interests listed above. Also, your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Website, we will maintain your Order Information in our records unless and until you ask us to delete this information.

CHANGES

We may periodically update this privacy policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.